Shipping policy
At Flora Bella Skincare, we aim to make your shopping experience smooth and stress-free. Below you’ll find all the details about how we process, package, and ship your orders.
Processing Time
Orders are typically processed within 1–2 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day.
Shipping Locations
We currently ship to all 50 U.S. states, including Alaska and Hawaii. At this time, we do not offer international shipping.
Shipping Methods & Delivery Times
We use trusted carriers such as USPS, UPS, or FedEx to ensure safe and timely delivery. Standard delivery times vary between 3–7 business days depending on your location.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the size/weight of your order. Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package’s progress online.
Damaged or Missing Packages
If your order arrives damaged or is missing items, please contact us within 7 days of delivery. We’ll work quickly to resolve the issue and make sure you receive your products in perfect condition.
Delays
While we do our best to meet estimated delivery times, delays may occur due to weather, carrier issues, or high seasonal demand. We appreciate your patience in such cases.
Contact Us
For any shipping questions, please reach out via our contact page or email mimi5355@gmail.com.